Fastest. Easy. Visual. Bot Builder
As a person with no experience with creating chatbots, I can verify how intuitive this chatbot solution is. Add your team members to your ChatBot account with a few clicks. Share your diverse experiences to design perfect chatbot Stories. We have developed our own artificial intelligence that is tailored to the platform. That means all the knowledge that’s added is enriched by AI to successfully interpret the intent of the customer’s question.
There are plenty of reasons why companies are using chatbots. They’re constantly running, keeping your marketing engine roaring 24/7, and doing a lot of the jobs you once had to do manually. Let’s quickly cover how marketers are using chatbots, and then we’ll get to the list of chatbots marketers are most fond of. Before you invest your money, check whether the bots you can build are AI, rule-based, or hybrid ones. Whereas, AI bots need large data sets before they can go live. Simplify building conversation flows with the drag-and-drop editor.
#15. Best Chatbot Builders: Flow XO
It enables you to connect all your customer data—wherever it lives—for more personalized chatbot interactions. Many companies have a small variation of questions representing a large portion of total support volume, and therefore cost. These high-frequency questions tend to be low in value and simple to solve without human intervention, making them the perfect questions for a bot. Log conversations from your user tests, add intents and utterances to your chatbots, and mix qualitative and quantitative feedback to improve your chatbot experience. Specify your conversation with custom answers to keywords or buttons and let your chatbot be more human-like by supporting users’ preferred gender pronouns and names. Use simple drag and drop actions to easily compose even complicated chatbot conversation flows.
All data that you collect using chatbot is sent to a sales rep or support agent. Every prospect wants to talk personally to a company and get the best service. You can also build chatbot widgets for your website chatbots builder or integrate them with suitable third-party platforms. They also have a bot platform to build your own conversational experiences and a set of management tools to monitor and control your campaigns.
Kompose Chatbot Builder
But no, we’re not going to use this space to brag about how amazing we are. Instead, try us out and test for yourself if we deserve this spot on the list. Know the second a lead opens an email, clicks a link, or downloads an attachment — then send a perfectly timed follow-up.
Chatbots to answer FAQsAs previously mentioned, one of the most successful use cases for a bot is to automate basic, repetitive questions. These are the kinds of questions that your team can predict and agents can resolve in one-touch. Not only do customers prefer to use chatbots for simple issues, but this also gives agents’ time back for high-stakes tasks and to offer more meaningful support. Chatbots can also automate cross-sell and upsell activities, in addition to providing support assistance. For instance, businesses using the WhatsApp API can build a bot over the platform to send customers proactive messages.
There are various chatbot builders that offer a variety of solutions to businesses in need of automated customer support. Selecting the right chatbot builder that suits your business needs will make all the difference in the chatbot you can create. Kommunicate’s AI-powered chatbots and smart automation come with customer support for modern teams including omnichannel support and codeless bot integration that is highly customizable. HubSpot is known for its CRM, customer service, and marketing tools it provides for teams of all sizes in a wide variety of industries, but less well-known for its chatbot. However, for basic needs—and especially for existing HubSpot users—HubSpot’s chatbots are a great way to get started.
Also, if you are new to chatbot builders, we are here to help. Chatbots for eCommerce – An eCommerce chatbot can help customers with their queries in real time. Chatbots can also help make product recommendations based on their purchase history and preferences.
No code required
The tool offers 20+ chatbot templates that can be customized as per your liking. MobileMonkey’s bots support a host of media such as images, GIFs, videos, etc. Aivo is an AI solutions provider that aims to transform the way businesses and customers interact. One of their SaaS products is a chatbot builder called AgentBot. AgentBot supports video content for instant query resolution. With this chatbot builder, you get 1000+ integrations with popular tools like Zendesk, Google Calendar, and Hubspot.
While beginners might struggle, the UI can be quite smooth for experienced users. It doesn’t have a drag-and-drop editor like the other tools in the list. So the approach to building chatbots will be slightly different.